Returns & Warranty Claims
Trijicon stands behind the quality of our optics and offers a straightforward return process for products purchased directly through our official store. If you are not completely satisfied with your purchase, you may return unused items within 30 days of delivery for a full refund.
Obtain a Return Authorization
Contact our customer service team to request a Return Authorization (RA) number before shipping any items back to our facility.
Package Securely
Place the item in its original packaging including all manuals, accessories, and the RA form to ensure your return is processed correctly.
Ship to Trijicon
Affix the provided shipping label and drop off the package at an authorized carrier location; we recommend using a trackable shipping method.
Inspection and Refund
Once our technicians inspect the product for original condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing